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Customer Reviews

Debt Relief Companies Might Want to Scrub Public Reviews Right Away

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It appears the Federal Trade Commission is preparing to target fake reviews. I’ve seen my share on many debt relief sites, so this would be an excellent time to look at what your site might say. The Federal Trade Commission announced today it is exploring a potential rule to combat deceptive or unfair review and …

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CFPB Says Companies Can’t Gag Consumers That Post Reviews

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Financial companies will face consequences for illegally manipulating or suppressing consumer reviews. Today, the Consumer Financial Protection Bureau (CFPB) issued policy guidance regarding potentially illegal practices related to consumer reviews. The CFPB seeks to ensure that customers can write reviews, particularly ones posted online, about financial products and services that accurately reflect their opinions and …

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