How to Handle a Consumer Complaint Like a Pro

Your company’s reputation isn’t built when things are going great. It’s built when something goes wrong, and everyone is watching how you handle it. Yet, I keep watching businesses take a small complaint—something that could have been solved with a simple, “Hey, let’s make this right”—and turn it into a full-blown PR disaster because they …

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Can My Wife and I Independently Go Into a Debt Relief Program? – Paul

“Dear Damon, My Wife just closed her business and the outstanding unsecured debt is about 100K. My personal debt is about 38K. I want to go on a debt relief program where a company negotiates a reduced amount and interest. She does not want to do this for her debt load. Can we independently arrange …

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My Husband Was In The Hospital And Then Lost his Job. – Belinda

Belinda “Dear Steve, Hello,My husband was in the hospital and then lost his job. We are 2 months behind on our mortgage and3 months on other bills. He is back to work but it seems nearly impossible to catch up. I am also employed full time. Where should I turn for help. Debt relief companys …

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