Direct Buy Gets a Heart and Learns to Care About Consumers

For a long time I’ve written stories about Direct Buy and the unreasonable behavior the old version of the DirectBuy company had. You can see past stories here. But following a recent story I heard from Dylan Astle, VP of Member Experience at Direct Buy. From conversations with Dylan I’m happy to give Direct Buy … Read more

My Father Died and We Want to Cancel the DirectBuy Contract

Question: Dear Steve, My mother and father signed a contract with DirectBuy. Now, my father has since passed away and my mother can no longer afford the payments. Also the store at which they signed the contract has since closed, so there’s no place for my mother to go to buy anything anyway. Is there … Read more

DirectBuy / Beta Finance – Consumer Complaint – February 21, 2014

Consumer Statement: I was pressure into getting DirectBuy account and never used it. I paid up to a point and called to cancel the account. They cancel the account when I never used any services. Now I find that it is now on my credit report and Beta Finance never call me about anything. Transunion … Read more

How Do I Get Out of My DirectBuy Contract. I’m in a Financial Hardship.

“Dear Steve, Some time ago you wrote to Rosie about Direct Buy. I am in a very similar boat. Fell into financial hardship and can no longer pay this. I found out that they don’t report to the bureau, but after reading this they will send you to collections. Could you expound on exactly what … Read more

DirectBuy of Shreveport Bossier – Consumer Complaint – 4-21-2012

Date This Problem Happened: September 26, 2009 State You Live in: Louisiana Race/Ethnicity: Black or African American Age Range: 21-35 Total Amount of Fee Paid: Company Name: DirectBuy of Shreveport Bossier Company Address: Company Telephone Number: 2940 Bert Kouns Industrial Loop Shreveport, Louisiana 71118 Website of Company: directbuy-shreveport.com Consumer Statement: My wife and myself are … Read more

Can I Legally Terminate My DirectBuy Membership and Beta Finance? – Peggy

“Dear Steve, After my husband died suddenly in 3/2011, I took half of his small life insurance monies to invest in our house which needed at tremendous amount of work. I joined the expensive Direct Buy Clu in Fishkill, NY with part of the membership fee financed by their finance company, Beta Finance. I went … Read more

How can I cancel a Direct Buy membership? – Anita

Consumer Complaint Submission

Sometime in September of 2010 I saw an ad on TV about Direct Buy, and coincidentally I received an invitation to visit the “Wholesale” company at around the same time. The invite said they would show me how to save on a variety of purchases for home items, construction, etc. I thought I would take … Read more

DirectBuy Sued by West Virginia AG for Deceptive Sales Practices

I’ve written about DirectBuy before the the trouble some have had in getting out of their memberships. Now the WV has sued DirectBuy for deceptive practices. Attorney General Darrell McGraw recently filed suit in the Circuit Court of Kanawha County against DirectBuy, Inc., headquartered in Merrillville, Indiana, and its local franchise, DirectBuy of Charleston-Huntington, and … Read more