Discover Settles With CFPB Over Student Loan Issues

Today, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Discover Bank, The Student Loan Corporation, and Discover Products, Inc. (collectively, Discover) based on the Bureau’s findings that Discover violated a prior Bureau order, the Electronic Fund Transfer Act (EFTA), and the Consumer Financial Protection Act of 2010 (CFPA). Discover Bank, headquartered in … Read more

DISCOVER BANK – CFPB Complaint ID 3107185

Consumer Complaint Submission

Date Received: 2018-12-21T00:00:00.000 Product: Credit card debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Discover Card refuses to refund me for fradulent charges from XXXX XXXX. The charges in XXXX estimate to be about {$1000.00} There are other fradulent charges to the account. I also remember several … Read more

DISCOVER BANK – CFPB Complaint ID 3095342

Consumer Complaint Submission

Date Received: 2018-12-09T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I decided to refinance my student loans with Discover to save on some interest as I was getting a lower rate with another service provider. My loan was paid off at … Read more

DISCOVER BANK – CFPB Complaint ID 3094655

Consumer Complaint Submission

Date Received: 2018-12-07T00:00:00.000 Product: Credit card debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XXXX XXXX XXXX XXXX maybe linked to XXXX XXXX XXXX, however, this supposed company is possibly an extortion scheme posing as a collection agency claiming to be working with Discover Inc. credit card … Read more

DISCOVER BANK – CFPB Complaint ID 3094475

Consumer Complaint Submission

Date Received: 2018-12-07T00:00:00.000 Product: Credit card debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Case # XXXX is the reference number for this. They want to resolve this by having me make a payment. This debt is around 2800.00. I can’t afford … Read more

DISCOVER BANK – CFPB Complaint ID 3090187

Consumer Complaint Submission

Date Received: 2018-12-03T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: To Whom it may concern, I currently hold a student loan with Discover Student loans. I have been making monthly payments since I got the loan. This month ( XX/XX/2018 ) … Read more

DISCOVER BANK – CFPB Complaint ID 3071022

Consumer Complaint Submission

Date Received: 2018-11-10T00:00:00.000 Product: Credit card debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Discover Bank is fraudulently reporting on my credit reports in the amount of {$2300.00} account # XXXX * There is no balance because you claim to have charged off the account and it … Read more

DISCOVER BANK – CFPB Complaint ID 3070788

Consumer Complaint Submission

Date Received: 2018-11-09T00:00:00.000 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Years ago, 23 years ago to be exact, I had a Discover card with a balance of {$1500.00} ( give or take ) that I always paid on. Got a statement … Read more

DISCOVER BANK – CFPB Complaint ID 3068334

Consumer Complaint Submission

Date Received: 2018-11-07T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Due to ongoing medical issues, my son is unable to pay his Discover student loan, so I, as the cosigner, have taken over. I have repeatedly asked them not to communicate … Read more

DISCOVER BANK – CFPB Complaint ID 3066556

Consumer Complaint Submission

Date Received: 2018-11-06T00:00:00.000 Product: Credit card debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I sent a validation goodwill letter to both Discover & XXXX originally dated on XX/XX/XXXX asking them to verify the late payments that are showing on my credit report since I never been … Read more

DISCOVER BANK – CFPB Complaint ID 3066509

Consumer Complaint Submission

Date Received: 2018-11-06T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: For 3 years I have made payments late to Discover Student Loans occasionally but never more than 30 days late. They repeatedly call after being 3 days late 5 times a … Read more

DISCOVER BANK – CFPB Complaint ID 3058085

Consumer Complaint Submission

Date Received: 2018-10-27T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On XX/XX/18 and one time before that I requested from Discover how they recalculate variable rate loans. Instead of just increasing the payment amount, they extended the loan term. This only … Read more

DISCOVER BANK – CFPB Complaint ID 3052619

Consumer Complaint Submission

Date Received: 2018-10-23T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I had an outstanding loan of around {$17000.00} from discover at 9.25 % interest rate. To reduce the rate I decided to go to XXXX who offered me an interest rate … Read more

DISCOVER BANK – CFPB Complaint ID 3053548

Consumer Complaint Submission

Date Received: 2018-10-22T00:00:00.000 Product: Private student loan Issue: Incorrect information on your report Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Prior Case No. XXXX was back in XX/XX/XXXX and I got a response within 60 days after Discover needed additional time to investigate. The claim was proven to be valid and I … Read more

DISCOVER BANK – CFPB Complaint ID 3051114

Consumer Complaint Submission

Date Received: 2018-10-19T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have been paying back my XXXX student loans to Discover/XXXX for 13 yrs. This XXXX I was able to pay the entire balance ( ~7000 ) of my 6 loans. … Read more