EdFinancial Services – CFPB Complaint 2018-12-02

Consumer Complaint Submission

Date Received: 2018-12-02 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I requeated to be put into a income based repayment program in my annual renewal for this type of loan. It was brought to my attention that there was a … Read more

EdFinancial Services – CFPB Complaint ID 3083635

Consumer Complaint Submission

Date Received: 2018-11-26T00:00:00.000 Product: Federal student loan debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Greetings, There is a company name XXXX XXXX , XXXX who claim I owe an unverified amount on a student loan which the company has not verified pursuant to FDCPA … Read more

EdFinancial Services – CFPB Complaint 2018-11-26

Consumer Complaint Submission

Date Received: 2018-11-26 Product: Private student loan Issue: Getting a loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: A student loan was took out using my information. I have tried to get information from the creditor, however they can not validate this account Because its not under my SSN. I was deployed … Read more

EdFinancial Services – CFPB Complaint 2018-11-22

Consumer Complaint Submission

Date Received: 2018-11-22 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have filed a complaint a month ago with XXXX XXXX Edfinancial is now currently holding the loan. But Ed financial had the loan first before XXXX XXXX. It’s back … Read more

EdFinancial Services – CFPB Complaint 2018-10-27

Consumer Complaint Submission

Date Received: 2018-10-27 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have been trying for over a year to pay the compounding interest on my federal student loans from Edfinancial. As I am a current student, I have no principal … Read more

EdFinancial Services – CFPB Complaint 2017-09-23

Consumer Complaint Submission

Date Received: 2017-09-23 Product: Federal student loan servicing Issue: Incorrect information on your report Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I spoke with Edfinancial by phone in early 2016 about my delinquent loans, and they offered me a period of time not making payments, followed by resumption of payments at a … Read more