Student Loan Servicer Hit With Big Contempt Sanction

In September 2020, Bankruptcy Judge Martin Glen slapped a huge contempt penalty on Great Lakes Educational Loan Servicers–$378,629.62! Why? Because Great Lakes repeatedly refused to comply with Judge Glen’s directives in a student-loan bankruptcy case. Leary v. Great Lakes Educational Loan Servicers: The facts In 2015, Sheldon Leary filed an adversary action in a New … Read more

GREAT LAKES – CFPB Complaint ID 3150459

Consumer Complaint Submission

Date Received: 2019-02-12T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Student Loans with stipends have not been dispersed, but we are being charged interest. We are not being provided any information about where our money is, other than we are … Read more

GREAT LAKES – CFPB Complaint ID 3092062

Consumer Complaint Submission

Date Received: 2018-12-05T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My loan service provider, Great Lakes Higher Education Corporation & Affiliates ( ” Great Lakes ” ), has refused to calculate my payment amount based upon my adjusted gross income … Read more

GREAT LAKES – CFPB Complaint ID 3118696

Consumer Complaint Submission

Date Received: 2019-01-07T00:00:00.000 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My compaint is about the unnecessary classes XXXX sold me on. I wanted to only take XXXX cources, but the person who told me about the classes told me to take … Read more

GREAT LAKES – CFPB Complaint ID 3109773

Consumer Complaint Submission

Date Received: 2018-12-26T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have a student loan with Great Lakes. Without asking me, they signed me up to have all bills and payment information sent to an email that I do not … Read more

GREAT LAKES – CFPB Complaint ID 3097465

Consumer Complaint Submission

Date Received: 2018-12-11T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Twenty months after paying off my loan in full, Great Lakes added {$13000.00} to my loan balance. They said the money was a fraudulent payment ( it wasn’t ) so … Read more

GREAT LAKES – CFPB Complaint ID 3098014

Consumer Complaint Submission

Date Received: 2018-12-12T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: on XXXX XXXX XXXX I paid XXXX to Great lakes to payoff my Student loans for XXXX College for our one semester in Spring/Summer of XXXX XXXX XXXX XXXX XXXX … Read more

GREAT LAKES – CFPB Complaint ID 3074265

Consumer Complaint Submission

Date Received: 2018-11-14T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I received a phone call from one of my past colleges ( XXXX XXXX XXXX College ) notifying me that I had loans that were close to defaulting. I had … Read more

GREAT LAKES – CFPB Complaint ID 3071223

Consumer Complaint Submission

Date Received: 2018-11-10T00:00:00 Product: Federal student loan debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: This was opened in XX/XX/XXXX. I want this deleted off my credit report immediately. Great Lakes sod this debt to the United States Department of Education. I paid this debt … Read more

GREAT LAKES – CFPB Complaint ID 2883352

Consumer Complaint Submission

Date Received: 2018-04-23T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Great Lakes Student Loans XXXX XXXX XXXX, is garnishing my wages through XXXX. All of my student loans are in forbearance or deferment. I am not sure where this came … Read more

GREAT LAKES – CFPB Complaint ID 2899564

Consumer Complaint Submission

Date Received: 2018-05-08T00:00:00 Product: Private student loan debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In XX/XX/XXXX XXXX XXXX ( XXXX XXXX ) was calling me at my workplace at least twice a day. I sat up a payment plan since they threatened to garnish … Read more

GREAT LAKES – CFPB Complaint ID 2914861

Consumer Complaint Submission

Date Received: 2018-05-23T00:00:00 Product: Federal student loan debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: MY IDENTITY WAS STOLEN AND SOMEONE HAS GOTTEN A STUDENT LOAN IN MY NAME. Company: GREAT LAKES State/Zip: GA 303XX Company Response to Complaint: Closed with explanation Was Company Response … Read more

GREAT LAKES – CFPB Complaint ID 2882558

Consumer Complaint Submission

Date Received: 2018-04-21T00:00:00 Product: Debt settlement Issue: Fraud or scam Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I attempted to pay hundreds of dollars to this company assuming that they were going to help me with my students loans and when i attempt to contact the company the contact information was not … Read more

GREAT LAKES – CFPB Complaint ID 2882626

Consumer Complaint Submission

Date Received: 2018-04-21T00:00:00 Product: Federal student loan debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: See attached letter. In summary, XXXX XXXX XXXX XXXX submitted an intentionally misleading response to a previous CFPB complaint, and continues to act in ways that violate both federal law and Constitutional … Read more

GREAT LAKES – CFPB Complaint ID 2890522

Consumer Complaint Submission

Date Received: 2018-04-28T00:00:00 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My name is XXXX XXXX POA of XXXX XXXX. He took first out this student loan and 6 weeks before graduation was given an ultimatum to leave the school due to … Read more