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GREAT LAKES – CFPB Complaint ID 2899564

Consumer Complaint Submission

Date Received: 2018-05-08T00:00:00 Product: Private student loan debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In XX/XX/XXXX XXXX XXXX ( XXXX XXXX ) was calling me at my workplace at least twice a day. I sat up a payment plan since they threatened to garnish …

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GREAT LAKES – CFPB Complaint ID 2914861

Consumer Complaint Submission

Date Received: 2018-05-23T00:00:00 Product: Federal student loan debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: MY IDENTITY WAS STOLEN AND SOMEONE HAS GOTTEN A STUDENT LOAN IN MY NAME. Company: GREAT LAKES State/Zip: GA 303XX Company Response to Complaint: Closed with explanation Was Company Response …

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GREAT LAKES – CFPB Complaint ID 2882558

Consumer Complaint Submission

Date Received: 2018-04-21T00:00:00 Product: Debt settlement Issue: Fraud or scam Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I attempted to pay hundreds of dollars to this company assuming that they were going to help me with my students loans and when i attempt to contact the company the contact information was not …

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GREAT LAKES – CFPB Complaint ID 2882626

Consumer Complaint Submission

Date Received: 2018-04-21T00:00:00 Product: Federal student loan debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: See attached letter. In summary, XXXX XXXX XXXX XXXX submitted an intentionally misleading response to a previous CFPB complaint, and continues to act in ways that violate both federal law and Constitutional …

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GREAT LAKES – CFPB Complaint ID 2890522

Consumer Complaint Submission

Date Received: 2018-04-28T00:00:00 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My name is XXXX XXXX POA of XXXX XXXX. He took first out this student loan and 6 weeks before graduation was given an ultimatum to leave the school due to …

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GREAT LAKES – CFPB Complaint ID 2827504

Consumer Complaint Submission

Date Received: 2018-02-27T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Ive sent numerous emails and messages after XX/XX/XXXX and have yet to hear back a response from the company. Company: GREAT LAKES State/Zip: MD 214XX Company Response to Complaint: Closed …

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GREAT LAKES – CFPB Complaint ID 2773357

Consumer Complaint Submission

Date Received: 2018-01-05T00:00:00 Product: Federal student loan debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: A student loan from the US Department of Education was taken out in my name in 2012. I contacted the US Department of Education about the loan and after a …

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GREAT LAKES – CFPB Complaint ID 2596412

Consumer Complaint Submission

Date Received: 2017-08-06T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: For starters, this constant flipping of my student loan from one company to the next is extremely tiresome. This is the second or third time the same loan has been …

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GREAT LAKES – CFPB Complaint ID 2499368

Consumer Complaint Submission

Date Received: 2017-06-01T00:00:00 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: For reference, this complaint involves all of my federal loans serviced through Great Lakes, and my attempts to renew my Income Based Repayment Plan. This began back around XXXX of XXXX, …

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GREAT LAKES – CFPB Complaint ID 2492920

Consumer Complaint Submission

Date Received: 2017-05-24T00:00:00 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Like many Americans, my wife and I have been paying student loan debt for the last 17 years. During the consolidation process in the XXXX ‘s our loans got locked in …

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