“Humbled”: Nonprofit Christian Hospital Dials Back Aggressive Debt Collection and Raises Wages After Our Investigation

MEMPHIS, Tenn. — Methodist Le Bonheur Healthcare will raise the minimum wage it pays employees, dramatically expand its financial assistance policy for hospital care and stop suing its own employees for unpaid medical debts, hospital officials announced Tuesday. The broad reforms were prompted by a MLK50-ProPublica investigation that detailed how the nonprofit hospital system used … Read more

Can Debt Collectors Call Me on My Company Owned Cell Phone? – Paul

About 4 months ago I had to goto ER, so now I’m finally getting around to setting up payment plan for the portion ins didn’t cover. I call the hospital billing dept and the girl there says I can do payment plan: minimum is $105 pe rmonth until balance of $3000 is paid. I said … Read more

I Was in an Accident on a Military Base and Owe the Military Hospital $15,000. – Priscilla

Priscilla “Dear Steve, I’ve always workd ed but about 3 years ago I lost my job and been struggling financially. I’ve worked dead end jobs since then but can ‘t seem to get out of the rut I’m in. About 3 years ago I was involved in a accident (personal) I was taken to a … Read more