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MOHELA – CFPB Complaint 2018-12-10

Consumer Complaint Submission

Date Received: 2018-12-10 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I refinanced my Federal Loans with Mohela XXXX XXXX to obtain a better interest rate than what I was receiving with my Federal Loans. I came across 2 issues that I …

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MOHELA – CFPB Complaint 2018-11-27

Consumer Complaint Submission

Date Received: 2018-11-27 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I make a payment every month and because it is within 120 days I request that it is applied to the principal. Every month they do not apply it to …

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MOHELA – CFPB Complaint 2018-12-05

Consumer Complaint Submission

Date Received: 2018-12-05 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have a large amount of student loan debt, $ XXXX+. I have always been on an income driven repayment plan ( IDR ), specifically the income based repayment plan …

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MOHELA – CFPB Complaint 2018-06-23

Consumer Complaint Submission

Date Received: 2018-06-23 Product: Federal student loan debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XX/XX/2018 Mohela XXXX XXXX XXXX XXXX, XXXX XXXX Re : Account number XXXX XXXX XXXX Dear Mohela, I …

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MOHELA – CFPB Complaint 2018-04-17

Consumer Complaint Submission

Date Received: 2018-04-17 Product: Federal student loan debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In XX/XX/XXXXand XX/XX/XXXX I took out two federal parent student loans for my son ‘s education. Each loan was about {$25000.00}. I began making payments immediately at the level Mohela suggested was …

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Why Does Mohela Put Me On Automatic Forbearance?

Question: Dear Steve, I have a consolidated Dept of Ed loan that has been serviced by Mohela for the past 7 years. Every year I complete and submit the income based repayment plan. Three time including current year based on my submission they notify me that I qualify for $0.00 repayment based on submission. I …

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MOHELA – CFPB Complaint 2017-04-28

Consumer Complaint Submission

Date Received: 2017-04-28 Product: Private student loan Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: It ‘s been years of trying get a XXXX forgiveness and they just kept forbearancing and telling me I did not qualify. And rude person telling me I could at least afford …

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