Court Rules in FTC’s Favor Against Student Debt Relief Scammers

The U.S. District Court for the Central District of California has ruled in favor of the Federal Trade Commission in a case against the operators of a student loan debt relief scheme. The defendants are banned from telemarketing or providing debt relief services. The court found that the operators, doing business as Federal Direct Group, … Read more

Mission Hills Federal and Others Added to FTC Naughty List Over Student Loan Assistance

The Federal Trade Commission has amended its complaint in a student loan debt relief case, naming an additional defendant who allegedly took part in a scam that bilked more than $23 million from thousands of consumers with false claims that it would service and pay down their student loans. According to the FTC, Labiba Velazquez … Read more

Government Slams Shut Another Student Loan Assistance Company Over Deceptive Practices

The Federal Trade Commission has stopped a student loan debt relief scheme, alleging it bilked more than $23 million from thousands of consumers with false claims that it would service and pay down their student loans. After the FTC filed a complaint seeking to end the deceptive practices, a federal court temporarily halted the scheme … Read more

Mission Hills Federal – Consumer Complaint – June 25, 2018

Consumer Statement: Mission Hills Federal Student Loan Company. They changed the name of their company from National Secure Processing. I checked them out and they are not legitimate. Consumer Action Taken: I have not contacted them but I am going to go to My bank and file a Scam report. Date This Problem Happened: May … Read more

National Secure Processing / Student Loan Service Managers – Consumer Complaint – January 15, 2018

Consumer Statement: National Secure Processing (dba Student Loan Service Managers) contacted me in May 2014 using information supplied by the US Department of Education. National Secure Processing / SLS Managers told me that they worked hand-in-hand with Department of Education, and that their special relationship with DoE enabled them to dramatically reduce the amount of … Read more

National Secure Processing – Consumer Complaint – September 21, 2017

Consumer Statement: I don’t know these people three years ago my student loan was reviewed and after. 7 yrs of payments in the amt of 67.08 the loan would be terminated. Consumer Action Taken: I never subscribed to these people who are they? Each time i call i get a bogus response from a machine … Read more

National Secure Processing – Consumer Complaint – April 28, 2016

Consumer Statement: I was contacted by a company in March 2014 who presented themselves as holders of my consolidated student loan and said that I may qualify for a reduced monthly payment, based on my income. After a conversational exchange about my income, etc., they said that my new student loan payment would be $68/month, … Read more

National Secure Processing – Consumer Complaint – October 27, 2015

Consumer Statement: I filed for a loan consolidation with Nelnet in September of 2014. Payments of $44.08 have been held out of my account for the past year but I just recently found out the payments were not held out by Nelnet. They are being held out by a company called National Secure Processing. I … Read more

The Very Odd BBB Statement About Student Loan Service Managers – SLS Managers

A reader just posted a complaint about SLS Managers and in looking up the company address I came across the oddest comment by the BBB about this company. SLS Managers says they are located at 23172 Plaza Pointe #128, Laguna Hills, CA. – Source But the BBB says, “BBB received returned mail from “23172 Plaza … Read more

SLS Managers – Consumer Complaint – February 27, 2015

Consumer Complaint Submission

Consumer Statement: I was told by Kris, that she could lower my monthly student loan payments and I would have to pay a one time start up fee of 400.00 and she could get my student loans payment down to $200.00 per month. When it was time to file taxes, I discovered that the monthly … Read more

Student Loan Service Managers Consumer Agreement Review

“Dear Steve, Can you look over this agreement Student Loan Service Managers Sent Me? Anonymous” Dear Anonymous, I’m happy to look over the agreement for you and give you some feedback. Keep in mind I am not a lawyer and can’t provide you with any legal feedback. All I can do is read it like … Read more

Student Loan Service Managers, National Secure Processing – Consumer Complaint – May 21, 2013

Consumer Statement: I was contact by a student loan assistance program. My gut told me to just hang up the phone, but my bank account said to hear them out. Unfortunately I listened to my bank account, and like an idiot gave them my information because they could get my student loan payment down to … Read more