NELNET, INC. – CFPB Complaint ID 3112411

Consumer Complaint Submission

Date Received: 2018-12-29T00:00:00.000 Product: Federal student loan servicing Issue: Improper use of your report Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: It is extremely difficult to repair and raise your credit score when you have multiple accounts for student loans. Student loans are high, and, unfortunately, falling behind means it affects your … Read more

NELNET, INC. – CFPB Complaint ID 3113769

Consumer Complaint Submission

Date Received: 2018-12-31T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In XX/XX/2018, I applied for a Total and Permanent Discharge due to being XXXX XXXX. I returned my completed form and Nelnet ( the Federal Student Loan Servicer ) wrote … Read more

NELNET, INC. – CFPB Complaint ID 3106039

Consumer Complaint Submission

Date Received: 2018-12-20T00:00:00.000 Product: Federal student loan debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am sending Nelnet Loan Services this notice to inform you that under my rights according to the Fair Debt Collection Practices Act ( 15 USC 1692g Sec. 809 ( … Read more

NELNET, INC. – CFPB Complaint ID 3106628

Consumer Complaint Submission

Date Received: 2018-12-21T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Keep getting calls about being past due and late, when paid before late date. Also calling people that are not on loan and even tied to my loan after being repeatedly … Read more

NELNET, INC. – CFPB Complaint ID 3106031

Consumer Complaint Submission

Date Received: 2018-12-20T00:00:00.000 Product: Federal student loan servicing Issue: Incorrect information on your report Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Neltnet Student loans are dismissed because Im on XXXX XXXX XXXX since XX/XX/2016. Bankruptcy from the court in XXXX XXXX, Texas that was dismissed in XX/XX/2012 still showing under public record. … Read more

NELNET, INC. – CFPB Complaint ID 3104973

Consumer Complaint Submission

Date Received: 2018-12-19T00:00:00.000 Product: Federal student loan debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Be advised this is not a refusal to pay, but a notice that your claim is disputed and validation is requested. Under the Fair Debt collection Practices Act ( FDCPA … Read more

NELNET, INC. – CFPB Complaint ID 3099470

Consumer Complaint Submission

Date Received: 2018-12-13T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have been trying for almost 2 months to get information from my student loan servicer about the terms and conditions of my student loans. they have at various points said … Read more

NELNET, INC. – CFPB Complaint ID 3101790

Consumer Complaint Submission

Date Received: 2018-12-16T00:00:00.000 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have had THE most worst problem trying have the loan people help figure out how to work out something REASONABLE for my situation and in the meantime the interest rates … Read more

NELNET, INC. – CFPB Complaint ID 3098873

Consumer Complaint Submission

Date Received: 2018-12-12T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Nelnet ( XXXX ) continues to call my mobile phone from an autodialer, despite my repeated requests to be removed from the autodialer. I have informed them that they are … Read more

NELNET, INC. – CFPB Complaint ID 3097554

Consumer Complaint Submission

Date Received: 2018-12-11T00:00:00.000 Product: Private student loan Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I currently called XXXX on XX/XX/18 and XX/XX/18, to try and get a forbearance for my loans because I became unemployed and they are absolutely no help. They told me that I … Read more

NELNET, INC. – CFPB Complaint ID 3093083

Consumer Complaint Submission

Date Received: 2018-12-06T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: as of XX/XX/2018 my nelnet total balance was {$4000.00} with ” standard ” repayment option and {$120.00} of payment scheduled on XX/XX/2018. XX/XX/2018 I received an email from nelnet notifying … Read more

NELNET, INC. – CFPB Complaint ID 3086235

Consumer Complaint Submission

Date Received: 2018-11-28T00:00:00.000 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: in XX/XX/2010 i took out loans of XXXX dollars. I lost my job and dont have steady income currently. Nelnet wants tax forms I dont have. Once i get a job … Read more

NELNET, INC. – CFPB Complaint ID 3080674

Consumer Complaint Submission

Date Received: 2018-11-21T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have filed repeated requests for my annual student loan income based repayment plan and submitted the required documents to my servicer, Nelnet. Nelnet keeps ” losing ” my documents … Read more

NELNET, INC. – CFPB Complaint ID 3090110

Consumer Complaint Submission

Date Received: 2018-12-03T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have contacted Nelnet on more than one occasion about the amount they are reporting on my credit report and trying to collect from me. The amount of over {$12000.00} … Read more

NELNET, INC. – CFPB Complaint ID 3084270

Consumer Complaint Submission

Date Received: 2018-11-27T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I just refinanced my student loans and XXXX is my brand new loan servicer for my loan. I sent in a check to make an extra payment on XX/XX/18. I wrote … Read more