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Nelnet



  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-12-16T00:00:00.000 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have had THE most worst problem trying have the loan people help...

    • Posted February 15, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-12-12T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Nelnet ( XXXX ) continues to call my mobile phone from an...

    • Posted February 12, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-12-11T00:00:00.000 Product: Private student loan Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I currently called XXXX on XX/XX/18 and XX/XX/18, to try and get a forbearance...

    • Posted February 12, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-12-06T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: as of XX/XX/2018 my nelnet total balance was {$4000.00} with ” standard...

    • Posted February 6, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-11-28T00:00:00.000 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: in XX/XX/2010 i took out loans of XXXX dollars. I lost my job...

    • Posted February 2, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-11-21T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have filed repeated requests for my annual student loan income based...

    • Posted February 2, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-12-03T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have contacted Nelnet on more than one occasion about the amount...

    • Posted February 2, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-11-27T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I just refinanced my student loans and XXXX is my brand new loan...

    • Posted February 1, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-11-28T00:00:00.000 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Hello, I have been trying to get my plan lowered. I initially mailed...

    • Posted January 28, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-11-27T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On XX/XX/2018, a charge of {$330.00} was drafted from my account from...

    • Posted January 28, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-11-27T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I applied to renew income-based repayment with nelnet. Before nelnet purchased the...

    • Posted January 28, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-11-08T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I think that this school tried to attack me. 1. I did...

    • Posted January 20, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-11-17T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Several times in the course of the last year, I have made...

    • Posted January 17, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-11-17T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: This letter is a formal complaint that Nelnet Student Loan ( Nelnet...

    • Posted January 17, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-11-15T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: The way my loan payment is setup it is split into groups....

    • Posted January 15, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-11-12T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My loan was transferred to Nelnet. I was not notified. Upon looking...

    • Posted January 12, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-11-06T00:00:00.000 Product: Federal student loan servicing Issue: Problem with a credit reporting company’s investigation into an existing problem Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My student loans were serviced by Nelnet....

    • Posted January 7, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-11-06T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I spoke to Nelnet on XX/XX/XXXX regarding the number of payments I’ve...

    • Posted January 6, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-11-01T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I spoke with Nelnet and advised them that my loan keeps going up...

    • Posted January 2, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-11-02T00:00:00.000 Product: Federal student loan servicing Issue: Problem with a credit reporting company’s investigation into an existing problem Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am writing to you today regarding...

    • Posted January 2, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-11-02T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On XX/XX/2018 I received an e-letter from Nelnet regarding my income-driven repayment...

    • Posted January 2, 2019
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-10-25T00:00:00.000 Product: Private student loan Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I received a notice on my credit report I was delinquent on a student...

    • Posted December 30, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-10-24T00:00:00.000 Product: Private student loan Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Dear CFPB Leadership Team, I am the co-signer on 3 private student loans regarding...

    • Posted December 30, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-10-24T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On XX/XX/XXXX Nelnet customer service sent a changed update to my deleted...

    • Posted December 26, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-10-12T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have attempted to use IBR to payback loans through UHEAA and...

    • Posted December 13, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-10-11T00:00:00 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My son ‘s father passed away, I am XXXX years old and struggling....

    • Posted December 12, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-10-11T00:00:00 Product: Federal student loan servicing Issue: Incorrect information on your report Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am reaching out reguarding the response I recieved reguarding a previous complaint....

    • Posted December 12, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-10-09T00:00:00 Product: Federal student loan servicing Issue: Incorrect information on your report Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I called into Nelnet on XX/XX/2017 @ XXXX notified the representative that my...

    • Posted December 10, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-10-01T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Nelnet has now systemically and consistently demonstrated negligent and fraudulent practices. Nelnet...

    • Posted December 2, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-10-01T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I applied for Public Service Loan Forgiveness from the U.S. Department of...

    • Posted December 2, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-09-24T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I graduated in XXXX ( need I say more? ) and have...

    • Posted November 24, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-09-19T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I requested the Note on the account I had been making payments...

    • Posted November 20, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-08-27T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I currently owe {$57000.00}, with a past due amount of {$3800.00}. My...

    • Posted October 27, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-05-11T00:00:00 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I was making monthly Student Loan payments ( to a now defunct XXXX...

    • Posted July 12, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-05-05T00:00:00 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My private student loan from XXXX University XXXX XXXX XXXX was serviced by...

    • Posted July 5, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-02-27T00:00:00 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Dear Consumers Financial Protection Bureau ( CFPB ) : In submitting this complaint,...

    • Posted April 30, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-02-27T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My total school debt is $ XXXX ; XXXX with XXXX and...

    • Posted April 30, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-01-21T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In response to Complaint Five, 1. You state on XXXX, Having reviewed...

    • Posted March 23, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-01-20T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I submitted information the Nelnet XXXX XXXX XXXX XXXX group to have...

    • Posted March 23, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-01-05T00:00:00 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: They do n’t offer financing options for my financial situation. I think they...

    • Posted March 8, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2017-12-15T00:00:00 Product: Federal student loan servicing Issue: Problem with a credit reporting company’s investigation into an existing problem Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: the department of education /Nelnet are reporting...

    • Posted March 8, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-01-02T00:00:00 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Re : Over payment on refinancing On XXXX XXXX, 2017 I refinanced my...

    • Posted March 4, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2018-01-01T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I refinanced my student loans with Nelnet. They keep asking me to...

    • Posted March 3, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2017-10-24T00:00:00 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I began receiving XXXX XXXX XXXX benefits beginning XX/XX/XXXX. Soon afterwards I applied...

    • Posted February 26, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2017-12-19T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I ‘ve tried countless times to get information on consolidation and loan...

    • Posted February 19, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2017-12-11T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I ‘m being misled by my student loan servicer. They ‘re named...

    • Posted February 10, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2017-11-30T00:00:00 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I XXXX in a Title 1 school for a period of time in...

    • Posted January 30, 2018
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2017-09-26T00:00:00 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I continue to receive collection emails from Nelnet for a debt that does not...

    • Posted December 10, 2017
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2017-09-01T00:00:00 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: To Whom it May Concern : My complaint is against my loan...

    • Posted November 21, 2017
    • 0
  • Consumer Complaint Submission
    NELNET, INC. – CFPB Complaint

    Date Received: 2017-06-21T00:00:00 Product: Federal student loan debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XX/XX/XXXX and again on XX/XX/XXXX I request under California...

    • Posted October 11, 2017
    • 0