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NELNET, INC. – CFPB Complaint ID 3093083

Consumer Complaint Submission

Date Received: 2018-12-06T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: as of XX/XX/2018 my nelnet total balance was {$4000.00} with ” standard ” repayment option and {$120.00} of payment scheduled on XX/XX/2018. XX/XX/2018 I received an email from nelnet notifying … Read more

NELNET, INC. – CFPB Complaint ID 3086235

Consumer Complaint Submission

Date Received: 2018-11-28T00:00:00.000 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: in XX/XX/2010 i took out loans of XXXX dollars. I lost my job and dont have steady income currently. Nelnet wants tax forms I dont have. Once i get a job … Read more

NELNET, INC. – CFPB Complaint ID 3080674

Consumer Complaint Submission

Date Received: 2018-11-21T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have filed repeated requests for my annual student loan income based repayment plan and submitted the required documents to my servicer, Nelnet. Nelnet keeps ” losing ” my documents … Read more

NELNET, INC. – CFPB Complaint ID 3090110

Consumer Complaint Submission

Date Received: 2018-12-03T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have contacted Nelnet on more than one occasion about the amount they are reporting on my credit report and trying to collect from me. The amount of over {$12000.00} … Read more

NELNET, INC. – CFPB Complaint ID 3084270

Consumer Complaint Submission

Date Received: 2018-11-27T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I just refinanced my student loans and XXXX is my brand new loan servicer for my loan. I sent in a check to make an extra payment on XX/XX/18. I wrote … Read more

NELNET, INC. – CFPB Complaint ID 3086014

Consumer Complaint Submission

Date Received: 2018-11-28T00:00:00.000 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Hello, I have been trying to get my plan lowered. I initially mailed the documentation with all of the questions answered proof of income etc. Two months ago and per Nelnet … Read more

NELNET, INC. – CFPB Complaint ID 3084115

Consumer Complaint Submission

Date Received: 2018-11-27T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On XX/XX/2018, a charge of {$330.00} was drafted from my account from the XXXX XXXX XXXX XXXX for a student loan. I contacted my student loan servicer, Nelnet, and they … Read more

NELNET, INC. – CFPB Complaint ID 3083729

Consumer Complaint Submission

Date Received: 2018-11-27T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I applied to renew income-based repayment with nelnet. Before nelnet purchased the loan I didn’t have a problem with this process. I went through studentloans.gov and gave them access to … Read more

NELNET, INC. – CFPB Complaint ID 3069818

Consumer Complaint Submission

Date Received: 2018-11-08T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I think that this school tried to attack me. 1. I did not qualify for the school. The requirement is a XXXX SAT when I only had a XXXX. 2. … Read more

NELNET, INC. – CFPB Complaint 3077082

Consumer Complaint Submission

Date Received: 2018-11-17T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Several times in the course of the last year, I have made large lump sum payments to my student loans ( Federal ) which are serviced by NelNet. On the … Read more