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ProCollect, Inc – CFPB Complaint 2018-12-06

Consumer Complaint Submission

Date Received: 2018-12-06 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: This account has been disputed several times and asked to validate with no success. This collection agency is not licensed to collect debt in the state of Texas where I reside. They …

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ProCollect, Inc – CFPB Complaint 2018-12-19

Consumer Complaint Submission

Date Received: 2018-12-19 Product: I do not know Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: **Repeated robocalls and personal voicemails left from an individual, despite being verbally told to stop several times. Was told by them that they can’t stop, as if they have a right to harass. **Calls …

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ProCollect, Inc – CFPB Complaint 2018-12-15

Consumer Complaint Submission

Date Received: 2018-12-15 Product: Other debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have already explained that the manager at the time had a record and was fired for illegal account activity and falsely making records. I explained this in my disput to the credit bureau …

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ProCollect, Inc – CFPB Complaint 2018-10-30

Consumer Complaint Submission

Date Received: 2018-10-30 Product: Other debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My name is XXXX XXXX and I am writing to lodge a formal complaint against Procollect Collection agency who is repeatedly ( numerous times in a day ) calling me regarding a debt in the amount …

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ProCollect, Inc – CFPB Complaint 2018-11-11

Consumer Complaint Submission

Date Received: 2018-11-11 Product: Other debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have been working with Procollect to clear a debt I had and was able to pay it off but they refuse to send me the receipt of payment. I was requesting proof stating …

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ProCollect, Inc – CFPB Complaint 2018-10-19

Consumer Complaint Submission

Date Received: 2018-10-19 Product: Other debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Procollect contacted me in reference to a settlement. I was advised that I could settle my debt for {$500.00} .I advised that I would be able to call her back … .When I called …

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ProCollect, Inc – CFPB Complaint ID 2996440

Consumer Complaint Submission

Date Received: 2018-08-20T00:00:00 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: We lived in an apartment complex and signed a year lease with them on XX/XX/XXXX. We paid on time and gave a XXXX $ security deposit. We moved out before the end …

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ProCollect, Inc – CFPB Complaint ID 3011735

Consumer Complaint Submission

Date Received: 2018-09-06T00:00:00 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My husband and I paid XXXX XXXX XXXX XXXX directly on XX/XX/XXXX. The manager agreed to retract and remove from collections. My husband and I filed for a dispute on XX/XX/XXXX, with …

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ProCollect, Inc – CFPB Complaint 2018-08-04

Consumer Complaint Submission

Date Received: 2018-08-04 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am living in XXXX XXXX XXXX XXXX apartment complex located at XXXX XXXX XXXX XXXX, XXXX XXXX TX XXXX, I moved from an apartment to another one in the same apartments …

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ProCollect, Inc – CFPB Complaint 2018-07-01

Consumer Complaint Submission

Date Received: 2018-07-01 Product: Other debt Issue: Threatened to contact someone or share information improperly Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I contacted ProCollect about a month ago and requested they stop calling my mobile phone and to contact me via postal service. I still receive calls and voicemails from ProCollect. …

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