ProCollect, Inc – CFPB Complaint 2018-12-06

Consumer Complaint Submission

Date Received: 2018-12-06 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: This account has been disputed several times and asked to validate with no success. This collection agency is not licensed to collect debt in the state of Texas where I reside. They … Read more

ProCollect, Inc – CFPB Complaint 2018-12-19

Consumer Complaint Submission

Date Received: 2018-12-19 Product: I do not know Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: **Repeated robocalls and personal voicemails left from an individual, despite being verbally told to stop several times. Was told by them that they can’t stop, as if they have a right to harass. **Calls … Read more

ProCollect, Inc – CFPB Complaint 2018-12-15

Consumer Complaint Submission

Date Received: 2018-12-15 Product: Other debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have already explained that the manager at the time had a record and was fired for illegal account activity and falsely making records. I explained this in my disput to the credit bureau … Read more

ProCollect, Inc – CFPB Complaint 2018-10-30

Consumer Complaint Submission

Date Received: 2018-10-30 Product: Other debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My name is XXXX XXXX and I am writing to lodge a formal complaint against Procollect Collection agency who is repeatedly ( numerous times in a day ) calling me regarding a debt in the amount … Read more

ProCollect, Inc – CFPB Complaint 2018-11-11

Consumer Complaint Submission

Date Received: 2018-11-11 Product: Other debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have been working with Procollect to clear a debt I had and was able to pay it off but they refuse to send me the receipt of payment. I was requesting proof stating … Read more

ProCollect, Inc – CFPB Complaint 2018-10-19

Consumer Complaint Submission

Date Received: 2018-10-19 Product: Other debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Procollect contacted me in reference to a settlement. I was advised that I could settle my debt for {$500.00} .I advised that I would be able to call her back … .When I called … Read more

ProCollect, Inc – CFPB Complaint ID 2996440

Consumer Complaint Submission

Date Received: 2018-08-20T00:00:00 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: We lived in an apartment complex and signed a year lease with them on XX/XX/XXXX. We paid on time and gave a XXXX $ security deposit. We moved out before the end … Read more

ProCollect, Inc – CFPB Complaint ID 3011735

Consumer Complaint Submission

Date Received: 2018-09-06T00:00:00 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My husband and I paid XXXX XXXX XXXX XXXX directly on XX/XX/XXXX. The manager agreed to retract and remove from collections. My husband and I filed for a dispute on XX/XX/XXXX, with … Read more

ProCollect, Inc – CFPB Complaint 2018-08-04

Consumer Complaint Submission

Date Received: 2018-08-04 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am living in XXXX XXXX XXXX XXXX apartment complex located at XXXX XXXX XXXX XXXX, XXXX XXXX TX XXXX, I moved from an apartment to another one in the same apartments … Read more

ProCollect, Inc – CFPB Complaint 2018-07-01

Consumer Complaint Submission

Date Received: 2018-07-01 Product: Other debt Issue: Threatened to contact someone or share information improperly Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I contacted ProCollect about a month ago and requested they stop calling my mobile phone and to contact me via postal service. I still receive calls and voicemails from ProCollect. … Read more

ProCollect, Inc – CFPB Complaint ID 2938045

Consumer Complaint Submission

Date Received: 2018-06-16T00:00:00 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I signed a lease for a student apartment in XXXX XXXX called XXXX XXXX XXXX in XX/XX/XXXX. I am a dependent of an XXXX XXXX military service member we got notice that … Read more

ProCollect, Inc – CFPB Complaint 2018-06-10

Consumer Complaint Submission

Date Received: 2018-06-10 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: ProCollect placed a {$230.00} charge on the XXXX web site ( the creditor name was XXXX/XXXX XXXX ) and was placed on my credit report. I contacted ProCollect and after 5 minutes … Read more

ProCollect, Inc – CFPB Complaint 2018-06-06

Consumer Complaint Submission

Date Received: 2018-06-06 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On XX/XX/XXXX I called XXXX because of my credit score had drop they informed me that I had a collection of {$1800.00} from XXXX XXXX XXXX The orginal Company was XXXX XXXX … Read more

ProCollect, Inc – CFPB Complaint 2018-05-31

Consumer Complaint Submission

Date Received: 2018-05-31 Product: Other debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Their was no collection attempt made to notify me of the balance before placing this account on my credit as a collection. The amount reported to the credit bureau is not correct also the … Read more

ProCollect, Inc – CFPB Complaint 2018-05-25

Consumer Complaint Submission

Date Received: 2018-05-25 Product: Other debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: This is the fourth trial that ProCollect INC. made to collect the debt that I did not owe. Procollect Inc. contacted me first time in XX/XX/2015 to collect a debt that I … Read more