Date Received: 2017-05-09T00:00:00 Product: Credit card debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: They call my phone at least 13 ti mes a day but they always call from different numbers. They will call 5 times from one phone number and then use other numbers throughout the day. … Read more
Date Received: 2017-05-07T00:00:00 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I paid a Gap Visa bill in XXXX XXXX on the phone via XXXX Credit Card Customer Service. I double checked my account online to make sure the bill had been … Read more
Date Received: 2017-05-03T00:00:00 Product: Medical debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: we had aclose death in our family, I did not look at my statement and made what I thought was my regular payment, I was XXXX XXXX dollars short, not late! I told them i would … Read more
Date Received: 2017-05-03T00:00:00 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I paid off a XXXX ‘s credit card through a debt consolidation plan called XXXX XXXX on XXXX XXXX . XXXX brought a ” ghost ” debt in XXXX XXXX . … Read more
Date Received: 2017-05-02T00:00:00 Product: Medical debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I tried to clear debt up to remove negative report on my credit. Approx. XXXX weeks ago I received a billing statement carecredit I called them to verify, they told me they could give … Read more
Consumer Statement: I received a letter from TJX Rewards Card stating that someone used my information to attempt to open up an account, but their name didn’t match my information. The entire letter was in spanish, which I don’t speak and I had to have it translated. It said to call a number, and when … Read more
Question: Dear Steve, I signed up for a Care Credit card with Synchrony Bank to cover my pets. I was given a card with a $500 limit – which I used for a pet emergency. Then I lost my job and was unable to pay the card – so interest raised it to $600 before … Read more
“Dear Steve, I was contacted via email by PayPal Extras MasterCard® on 5 Nov 14 offering a $50 statement credit for a $100 purchase made by 31 Dec 14 on an approved PayPal Extras MasterCard. I applied for the card, was approved and made the required minimum purchase on 11 Nov 14. Now, despite 3 … Read more
“Dear Steve, I have signed up for e-statements. The email account to which they were being sent was changed in October since I was not receiving the statement monthly and the “customer service” representative suggested that of course the problem must be with the email service (G-Mail!). I changed the email to my work email, … Read more
“Dear Steve, I don’t believe I have been “scammed” in the traditional sense, but I find something fishy about Synchrony Bank (Formerly GE Capital, GE Capital Retail Bank) My story is as follows: I have 3 credit cards with GE CRB and receive notices of change to Synchrony, the usual stuff (my online accts now … Read more