Midland Credit Management: Who Are They and Why Are They Calling You?

Quick Answer: Midland Credit Management (MCM) is one of the largest debt buyers in the United States, headquartered in San Diego, CA, and owned by publicly traded Encore Capital Group. They purchase old credit card, auto, and consumer loan accounts from banks — often years after default — for pennies on the dollar, then attempt …

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Retail Credit Cards: Bankruptcy Risk Review

Quick Answer: Retail credit cards pose significant bankruptcy risk due to predatory practices targeting subprime borrowers with interest rates up to 36% APR. Major issuers like Synchrony and Capital One raised rates preemptively when late fee caps were proposed, then kept both high rates and old fees when regulations failed.You walk into Macy’s for a …

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Synchrony Bank CFPB Complaint: What It Means

Quick Answer: A consumer filed a CFPB complaint against Synchrony Bank alleging attempts to collect debt not owed after a payment was denied due to checking account issues. The complaint involves accumulated late fees of $250 over multiple billing cycles, with the consumer disputing the debt after failed resolution attempts.Date Received: 2017-05-07T00:00:00Product: Credit card debtIssue: …

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Synchrony Bank CFPB Complaint: What It Means

Quick Answer: This CFPB complaint against Synchrony Bank involved excessive collection calls for medical debt despite customer communication about a family death and payment arrangements. The complaint was resolved with monetary relief to the consumer, and the customer did not dispute Synchrony’s response.Date Received: 2017-05-03T00:00:00Product: Medical debtIssue: Communication tacticsConsumer Consent Provided to Share Complaint: Consent …

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Synchrony Bank Complaint: What It Means for You

Quick Answer: This Synchrony Bank complaint involves a consumer whose paid-off debt was incorrectly reported as a “ghost debt” due to similar account numbers. Synchrony closed the complaint with explanation, demonstrating they respond to consumer issues, though the resolution details aren’t specified in this particular case.Date Received: 2017-05-03T00:00:00Product: Credit card debtIssue: Attempts to collect debt …

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Synchrony Bank: When It Helps and When It Hurts

Quick Answer: Synchrony Bank/CareCredit can hurt consumers through confusing customer service that creates endless phone loops between departments, refusing to provide debt verification letters needed to clear credit reports. This consumer experienced a runaround between four different phone numbers while trying to resolve an erroneously reported delinquent medical debt account.Date Received: 2017-05-02T00:00:00Product: Medical debtIssue: Written …

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