In a statement made by the FTC to the FCC, the point that end providers are responsible for what outside telemarketers and agents say was reinforced. This is a very important point to keep in mind if you are using a call room or an outside sales force and you are not monitoring what they are telling consumers. A sales ... Read More »
Florida Continues Crackdown on Telemarketing Licenses. Sales Scripts Need to Be Submitted in Advance.
Last year I wrote about the need for a Florida telemarketing license if you are calling out of or into Florida for clients. Information on how to get a license can be found here. Apparently telephone sales scripts need to be submitted to the department prior to use. At least that’s what some folks found out the hard way. This ... Read More »
If you are a debt relief company that has a call center located in Florida, your business address is in Florida, or you call Florida residents, you had better make sure you have a business telemarketing license and your individual employees hold a commercial telephone salesperson license from the State of Florida. In the past the need for a telemarketing ... Read More »