Texas Guaranteed – CFPB Complaint 2018-12-04

Consumer Complaint Submission

Date Received: 2018-12-04T00:00:00.000 Product: Federal student loan debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: A woman called on XX/XX/2018 at XXXX and refused to identify herself other than to say her name was XXXX. Asked her at least 5 times to identify the company or what the call … Read more

Texas Guaranteed – CFPB Complaint 2018-09-03

Consumer Complaint Submission

Date Received: 2018-09-03 Product: I do not know Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I called the debitor they say this loan, two of them are mine. I called XXXX and XXXX XXXX they told me this was done electronic with a electronic signature … Read more

Texas Guaranteed – CFPB Complaint 2018-02-23

Consumer Complaint Submission

Date Received: 2018-02-23 Product: Federal student loan debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Texas Guranteed failed on many times to call back or even said I would qualify for a Hardship program income pay back, but rather that send me … Read more

Texas Guaranteed – CFPB Complaint 2017-12-26

Consumer Complaint Submission

Date Received: 2017-12-26 Product: Federal student loan debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: A company named ” XXXX XXXX ( XXXX ) ” started sending me emails about my XXXX student loans. I asked them to stop emailing me. They said they would not. The email address … Read more

Can My AmeriCorps Award Stop My Student Loan Wage Garnishment?

Question: Dear Steve, I have a loan that is currently up for wage garnishment by Texas Guaranteed. I just started a new job, my first salaried position and my HR just alerted me that they have asked to garnish my check and they already took my tax refund. I have an AmeriCorps Segal Education award … Read more