Universal Fidelity / Hollywood Video – Consumer Complaint – April 5, 2013

Consumer Statement: I also like many others have received a confidental message from universal fidelity,LP that I owe $7.98 for movies they say I rented from Hollywood Video in 4/18/2010. I have always returned my movies on time. I find this so odd that it is now 2013 and I am just now being notified. … Read more

Universal Fidelity – Consumer Complaint – February 12, 2013

Consumer Statement: I received a letter from Universal Fidelity LP, a collection agency supposedly hired by the legal successor of Hollywood Video. It states that I owe $9.58 from a rental on 4/28/09. I was immediately suspicious of the letter and went on line. At least two other people have complained to you about this … Read more

Universal Fidelity – Consumer Complaint – November 19, 2012

Consumer Statement: I was sent a letter on 11/16/2012 by Universal Fidelity, LP claiming that my wife owes them $9.58 for a movie we rented on 05/10/2009. Are these guys serious with this claim? I went to the website but it asks you to validate a bunch of details. Consumer Action Taken: You have no … Read more

Universal Fidelity – Consumer Complaint – November 6, 2012

Consumer Statement: I received a confidential message from Universal Fidelity, LP today, 11/5/12. The notice says they are the legal successor of Hollywood video claiming I rented a movie on 5/12/09 and they are trying to collect for an unpaid balance of $26.32! I rented movies from them previous to their going under. I always … Read more

Universal Fidelity – Hollywood Video – Consumer Complaint – 8-15-2012

Consumer Statement: I was also sent a letter from Universal Fidelity on behalf of Hollywood video that said I owed almost $140.00 which I thought was strange because I didn’t remember owing a bill to them before the went out of business. But I was trying to get a job that takes your credit into … Read more

Do I Have to Pay Universal Fidelity Collection Agency for an Old Bill? – Alvin

Consumer Complaint Submission

I received a bill from Universal Fidelity Collection Agency for $4022 on 7/21/12. Fidelity is trying to collect for Aureon Lab services on 7/23/10, 7/23/10, and 9/27/10 just prior to and after to my Prostatectomy for Prostate Cancer on 9/1/10. Aureon labs went out of business on 10/12/11. I called my Medical Clinic and they … Read more

Universal Fidelity – Consumer Complaint – 6-19-2012 (2)

Consumer Statement: Received a notice dated 06/05/12 from Universal Fidelity, LP regarding fees they claim due related to Hollywood Video stores. They claim fees related to 9 titles from 02/14/09 – 10/28/09 totalling $89.18. We do not believe that any of these charges are legitimate. Consumer Action Taken: My spouse (Debtor named) took a call … Read more

Universal Fidelity – Consumer Complaint – 6-11-2012

Consumer Statement: We received a letter from Universal Fidelity, LP saying we had outstanding charges for videos rented between March and June of 2009. One of the movies is even listed twice. The amount owing is $88.71. Consumer Action Taken: I contacted the company and told them that back then Hollywood video had rented to … Read more