Please share your experience with this debt relief company and provide your review and feedback, in the comments section below.
The goal of this page is to allow people to share information that may be important to help others to make a more informed decision regarding their experience with this debt relief company. Here are some potential questions you might be able to provide feedback about.
- How did you feel about the customer service experience you received?
- Was the company easy to communicate with before or after you became a client?
- Did the company respond to your communications promptly?
- What were the fees charged for the services you received?
- Did the company give you the terms and conditions for the program you were interested in before you gave them any personal information?
- Was the program successful for you and accomplish the goals you had when you entered the program?
- Did you have a really good experience you can share?
- Did you have a bad experience you want to share?
- Is there any other information you’d like people to know that might be considering the services of this company?
It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the debt relief services of this company. But everyone does deserve to have an opportunity to express their opinion, even the debt relief company itself, be it good, bad, or indifferent.
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Given that you sell for them, I think your opinion might be a bit on the bias side, no?
I would defintely recommend to NOT choose this company. They are legit and did reach a settlement with a few of my debtors, but only after I called and called and called and pushed them to do so. I also paid thousands of dollars in fees to get them to make a few calls. You can never talk to the same person, are on hold 1/2 hour before even reaching a person and then they never call you back. You will get an e-mail saying to contact them, but when you call, the customer service person who answers has no idea why you are calling. They missed one of my payments to a creditor (even though they had MY money) and put me in breach of the court order since I had been sued. I called 8 times, sent 2 e-mails and 1 fax and never have received a response. I was frustrated every time I tried to reach them. I would sure look into another company if you choose to go this route.
We work with EFA and they are very reputable…They give realistic estimates in terms of %’s for settling debts…
EFA is stupid as all hell, they move like snails. They do there job about as good as our government does. i give them a 5 out of 10 .. But they are legit – they are not a scam, just real slow at doing there job – and kinda stupid
EFA stands for what?
Given that you sell for them, I think your opinion might be a bit on the bias side, no?