Got a Complaint? Let’s Talk About It.
Look, running a debt relief company isn’t easy. Clients come to you stressed, overwhelmed, and sometimes downright panicked. That means complaints are inevitable—but how you handle them determines whether you come out looking like a trusted professional or a company people warn their friends about.
If you’re here because someone’s filed a complaint about your business—maybe on this site, maybe in federal or state court—take a breath.
I wrote this to help you navigate the situation the right way before you make a mistake you’ll regret. 👉 How to Handle a Consumer Complaint Like a Pro. That post is here to help you turn a complaint into a win, not a PR disaster.
Sometimes, companies don’t even realize they’ve done something wrong until it’s too late. Maybe you accidentally violated a regulation you didn’t even know existed. It happens.
Debt relief is a highly regulated industry, and plenty of companies have ended up on the regulator’s radar because they unknowingly crossed a line. It’s a painful (and expensive) learning lesson.
I’ve spent years covering the debt relief industry, and I’ve seen it all—companies that handle complaints like pros and ones that dig their own graves by getting defensive, ignoring clients, yelling at me, or hiding behind fine print.
So before you fire off an angry response that I will post on the website, take a step back and come back tomorrow. The form will still be here.
⬇️ Fire away below! ⬇️