Diversified Consultants, Inc. – CFPB Complaint ID 2472671

Date Received: 2017-05-02T00:00:00

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I received a collection notice from Diversified Consultants, Inc. ( XXXX ), XXXX XXXX XXXX , XXXX , Florida XXXX , acting on behalf of XXXX to collect {$230.00} which I do not owe. I attempted to have XXXX correct the problem since 2016 but they simply ignored my numerous complaints. I subsequently sought the assistance of the Office of the New York State Attorney General ( Reference File # XXXX ) to resolve the problem, but unsuccessfully. The final response by the Attorney General Office is as follows : ” We have received a response to your complaint. Despite our efforts, the company has refused to make any refund or other adjustment. ” XXXX provided false information to the New York State Attorney General Office. The problem stems from the fact that XXXX surreptitiously added various fictitious billing amounts into both my XXXX XXXX account and my XXXX XXXX account, each in the sum of {$240.00}. and XXXX purposely co-mingled billing charges and payments between those XXXX accounts. Because of the frustration which I encountered in trying to have XXXX make appropriate corrections, I cancelled my XXXX connection service on XXXX XXXX , 2016 ( Cancellation Order No. : NY XXXX ).

Company: Diversified Consultants, Inc.

State/Zip: NY 109XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2472671

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