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CMRE Financial Services, Inc. – CFPB Complaint

By on September 13, 2017
Consumer Complaint Submission

Date Received: 2017-07-14T00:00:00

Product: Medical debt

Issue: Written notification about debt

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I pulled my credit report on XX/XX/XXXX and noticed that CMRE Finance had reported to the Credit Companys an account for {$120.00}. According to the Credit report XXXX , it had been opene d on XX/XX/XXXX . I have not received any information in regard to this debt at all. No information was received by them until I mailed them dated XX/XX/XXXX .

I immediately certified a letter to CMRE dated XX/XX/XXXX requesting proof that the aforementioned account was mine. I also asked for detailed proof that I agreed to pay the account, a detailed explanation for what the account was for or services rendered, and to provide the Creditor and current contact information for the debt you say I owe.

On XX/XX/XXXX , I received a letter dated XX/XX/XXXX from CRME Finance that included 4 pages ( see attached ) that shows 4 different accounts that do n’t even add up to what they reported to the credit companie s. Two of the accounts look to even be duplicates. I did not receive any proof that they were mine and that I had agree d to pay them.

Company: CMRE Financial Services, Inc.

State/Zip:

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2574414

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

READ  FAIR COLLECTIONS & OUTSOURCING, INC. - CFPB Complaint

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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