Date Received: 2017-07-11T00:00:00
Product: Medical debt
Issue: Written notification about debt
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: This is my 3rd complaint with CFPB about this company.
They have agreed to remove these accounts from my credit files.
So far they have indeed removed them from XXXX and XXXX but not XXXX.
I have called XXXX and they have informed me that it only takes 24 hours to remove it from my file.
I have not received anything from this company with my signature about this debt.
I have two letters from the CFPB that this company has repsoneded to agreeing to remove the accounts … ..i am simply asking them to completed the task and remove all accounts from my XXXX credit report.
All letters with a response from Commonwealth are on file at the CFPB
Company: Commonwealth Financial Systems, Inc.
State/Zip: GA 309XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2571237
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.
In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.
