CFPB Complaint

Stevens Business Service, Inc. – CFPB Complaint

Consumer Complaint Submission

Date Received: 2017-07-15T00:00:00

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: The account is with XXXX XXXX had been sent to Steven bus collection co. Amount that was owed was {$450.00} .paid off Contacted the collection company and said it had been taken care of. This happened in 2011. Still keep showing up on my credit report thought it would be taken off by now.

Company: Stevens Business Service, Inc.

State/Zip: RI 029XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2575505

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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