Date Received: 2018-10-03T00:00:00
Product: Credit card debt
Issue: False statements or representation
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: They contacted my elderly parents at night. My parents have a call blocker that requires the person to state their name and then my parents have the ability to accept or deny the call.
This company pretended to be me saying they were XXXX XXXX.
My attorney XXXX XXXX told them not to call anyone on XX/XX/2018.
They called XX/XX/XXXX. My attorney called them again and warned them not to call again and they said they would not abide by our wishes.
My attorney can verify all of this.
XXXX XXXXXXXX XXXX, ESQUIRE XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, Florida XXXX Telephone : ( XXXX ) XXXX Facsimile : ( XXXX ) XXXX
Company: Altisource Portfolio Solutions, S.à r.l.
State/Zip: FL 33993
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 3036120
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