Waypoint Resource Group, LLC – CFPB Complaint 2018-11-21

Date Received: 2018-11-21

Product: Other debt

Issue: Written notification about debt

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I check my credit score daily and noticed it dropped 73+points overnight and showed the derogatory mark stating collections from waypoint resource group penned XX/XX/2018 ( 1month ) {$750.00} from XXXX XXXX XXXX . To my knowledge I havent ordered or started anything knew in XXXX and also never received any mail email messages stating that I owed this. My bill online states {$0.00} amount owed and my business account shows my payments are auto drafted monthly. I do not understand what is going on with this.

Company: Waypoint Resource Group, LLC

State/Zip: LA 70560

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3080478

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