North Shore Agency, LLC – CFPB Complaint ID 3055983

Date Received: 2018-10-25T00:00:00.000

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: My mother who is XXXX years old received a book in the mail called XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX. A few weeks later she received a bill for {$44.00}.

I called the company XXXX XXXX on XX/XX/XXXX and explained we did not order the book and if they sent us return postage we would return it. They claimed that my mother ordered the book from TV. I explained that she is XXXX years old and would never order something from the TV – let alone a book about leading a more active lifestyle! I explained that this was probably mail fraud – and they were taking advantage of seniors.

They send the account to collections with North Shore Agency who sent my mother a bill.

Company: North Shore Agency, LLC

State/Zip: CA 902XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3055983

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