Date Received: 2018-11-01
Product: Auto debt
Issue: False statements or representation
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: Voluntarily returned vehicle could no longer afford. Sold amount remaining XXXX Debt collector already took well over 6000 we are always told a higher amount when we call They take a huge amount weekly where we are facing eviction company says no hardship pay the bill /welfare food stamps goes by gross we don’t qualify will be homeless..credit report and paystubs says this debt should be pd off as ofXX/XX/2018 still taking money saying now we owe another XXXX
Company: Relin, Goldstein & Crane, LLP
State/Zip: NY 132XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 3063264
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.
In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.
