Rate and Review

Action Financial Services – Company Review – August 6, 2020

Consumer Complaint Submission
Written by Consumer

Please describe the service you received from this company.

Somehow my student loans got to FEDLOAN and they were originally $5k and $7k, then it went to https://myeddebt.ed.gov/ and its over $35k.

No matter what payment I send in, it never changes and continues to get higher and higher. Action Financial Services is now saying they’re handling the student loan default, and I could rehabilitate my loan.

Once they looked over my w2, they said my monthly payments would be $425/mo, and after 9mo of on-time payments, I would be out of default.

After my paycheck hit I called them back to make the 1st payment and they said the new monthly payments would be $718/mo. I told them there’s no way we could afford that and live/survive, especially with 5 kids.

They couldn’t tell me why the payment pretty much doubled, but I could pay what I could, or pay it all in full.

Now on the https://myeddebt.ed.gov/ when I logon it’s expecting a $718/mo payment.

Now I’m going to default again and get in a worse position. I’ve tried reaching out to FedLoan and MyEDDEBT and they all say only Action Financial (https://www.actionfinancialservices.net/) can talk/help me, and that’s going nowhere but destroying my credit and living situations and other obligations monthly.

List the features you liked about the company. Pros.

N/A

List the features you thought could use some improvement. Cons.

Date You First Used This Company: January 1,2020

Race/Ethnicity: White

Age Range: 21-35

Company Name: Action Financial Services

Address:

PO Box 3250
CENTRAL POINT, OR 97502

Phone Number: 888-253-4239

Web Site of Company: actionfinancialservices.net

On a Scale of 1-10, with 10 being the best, what overall rating would you give this company?:

READ  Action Financial Services, LLC - CFPB Complaint



About the author

Consumer

This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.

3 Comments

  • Just called me. Very rude agent. Never let me speak. Kept talking over me. Never asked if phone was private and proceeded to say my social security number which is not legal in NJ. So that was a big invasion of my privacy since phone was on speaker. Agent should seek other employment because she has no regard for privacy. There will be action regarding this invasion.

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