Consumer Statement:
I was scammed by Progressive Debt Relief. I contacted them in July 2020 to help me consolidate my payday loans. At first, it was helping and then I started to question them. The accounts I asked for them to consolidate I settled on my own and one was settled for 10.00 but it took one and a half years to settle two. This was to be for only two years. Back in October 2021, I had an escrow account with over 2300.00 in the account now today because I call to cancel my account with them because they negotiated a settlement on my behalf the fee is 40%of the settled amount and because they made 100.80 payment of a 1050.80 settlement they have to take the fee of 745.00 and then they will refund me the rest. I need to know if this is legal.
Consumer Action Taken:
I asked for my full amount that was in the escrow and they refused.
Date This Problem Happened: December 9, 2021
State You Live in: VA
Race/Ethnicity: Black or African American
Age Range: 51-65
Total Amount of Fee Paid: $3,500
Company Name: Progressive Debt Relief
Company Address:
424 E Central Blvd # 524
Orlando, Florida 32801
Company Telephone Number: 877-590-1847
Website of Company: ProgressiveDebtRelief.com
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Submitted complaint.
Posted.