Direct Relations – Consumer Complaint – January 24, 2022

Consumer Statement:

I was contacted by a Dawn Smith which she stayed worked for Direct Relations and their company helped individuals that had incurred debt since the pandemic started.

Dawn Smith stated that the company could help to discharge my debt that I had on my Discover card for a fee of $793. The fee was charged to my Discover card.

Dawn Smith stated for me not to pay the monthly amount due on my card for the first month. She would be calling me on Dec 13th to make sure I did not make a payment and to let me know how the process was going. Dawn Smith even had me make up a password that only She and I knew so that if anyone else called regarding this process they would have to know the password if they were legitimate.

The 13th passed I have not heard from Dawn Smith. When I called the number I didn’t have an extension number so I press 0 for the operator and the voice box for a Catherine Gomez comes up, I left a message to have this Catherine Gomez gave Dawn Smith call me. No one has called since I last called Jan. 23, 2022.

Consumer Action Taken:

I have placed several calls to the number provided by Dawn Smith to no avail. The money has already been applied to my Discover card.

Date This Problem Happened: December 6, 2021

State You Live in: CA

Race/Ethnicity: Black or African-American

Age Range: 51-65

Total Amount of Fee Paid: $793

Company Name: Direct Relations

Company Address:

Company Telephone Number: 866-598-9488

Website of Company: direct-relations.com


If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

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If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose

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