Subscribe to our mailing list

X

Penny Auctions: If You’re Not Winning, You’re Losing

By on July 6, 2011
Penny Auctions: If You’re Not Winning, You’re Losing

A week ago the BBB posted an article in the blog section of their website entitled “Penny Auctions: Unless You Win, You’re Probably Wasting Time and Money.”

Personally, I found it hard to believe that penny auction sites were at all accredited by the BBB – this new blog post of theirs makes me feel a little bit better. In the post’s title they blatantly tell consumers unless they’re winning, they’re losing. Big.

For every $80 iPad that gets auctioned off, there have been about 8,000 bids.  At the $1 per bid level, that’s $8000 the Penny Auction site receives. – Source

Over the past few years the BBB has seen an increase of complaints from consumers about penny auction sites including complaints about poor customer service and charges charged during trial periods.

For example, Leo and Joann Stefano, a Carnegie, Pennsylvania couple was recently showcased on a Pittsburgh WTAE news segment warning consumers about penny auctions.

While browsing penny auction site, SaveBig.com, for information they were asked to register to continue to browse further into the website. The site claims “registration is easy and completely free” – Source

They signed up and were reportedly charged $99 in bids just after registration. When they requested a refund they were told none would be given. Instead, they decided to play some of their bids but couldn’t find anything of value on the site.

After reviewing the site myself I didn’t find anything of value (beaded bracelets to iPad covers being the highlights) on this site just by browsing. I was able to browse without signing up. I am unsure if this option to browse without registration became available after complaints or if it was always this way.

What troubled me the most was the phone call between investigative journalist, Jim Parsons and SaveBig.com.

Parsons: Could I speak with you about trying to get them a refund? I’m calling today to ask can you just give her a refund?
Representative: No sir. This department is not able to make the refund, sir”
Parsons: Ok, can you send me to the department that is able to do that?
Representative: No sir, we don’t have a number for them”

The local BBB made a statement that SaveBig.com has earned an “F” rating for failure to respond to over a dozen consumer complaints.

READ  Are Penny Auctions Sites Worth It? RIP-OFF Alert!

To see the news story from WTAE please click on the picture below to see the video on their YouTube channel.

I only hope with the BBB publicly addressing these sites and more news stories breaking loose that consumers will be able to clearly see these sites are not in their best interest.

Last step, fill out the information below or call us for Priority Assistance.

What problems are you having with your report?

Your first name is required. Your first name is required to be at least 2 characters. Your first name cannot be longer than 50 characters.
Your last name is required. Your last name is required to be at least 2 characters. Your last name cannot be longer than 50 characters.
Your email is required.
Your phone is required. Your 10 digit phone number is required.
Your state is required.
Your age is required. Your age must be greater than 18. Your age must be less than 100.

By clicking on the "Contact Me" button above, you consent, acknowledge, and agree to the following: Our Terms of Use and Privacy Policy and to receive electronic communications. We take your privacy seriously. That you are providing express "written" consent for Debt.com or appropriate service provider(s) to call you (including through automated means; e.g. autodialing, text and pre-recorded messaging) via telephone, mobile device (including SMS and MMS - charges may apply), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. Consent is not required as a condition to utilize Debt.com services and you are under no obligation to purchase anything.

By clicking on the “Contact me” button above, you consent, acknowledge, and agree to the following: (1)That you are providing express “written” consent for Lexington Law Firm, Debt.com or appropriate service provider(s) to call you (including through automated means; e.g. autodialing, text and pre-recorded messaging) via telephone, mobile device (including SMS and MMS – charges may apply), or dialed manually, at my residential or cellular number, even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list; and (2)Lexington Law’s Privacy Policy and Terms of Use and Debt.com’s Terms of Use and Privacy Policy. Consent is not required as a condition to utilize Lexington Law or Debt.com services and you are under no obligation to purchase anything.

About Amanda Miller

Share a Comment / Leave a Reply

%d bloggers like this: