Please share your experience with Indigo MasterCard and provide your review and feedback, in the comments section below.
The goal of this page is to allow people to share information that may be important to help others who have used Indigo MasterCard in order to make a more informed decision regarding their experience with Indigo MasterCard. Here are some potential questions you might be able to provide feedback about.
- How did you feel about the customer service experience you received from Indigo MasterCard?
- Was Indigo MasterCard easy to communicate with before or after you became a customer?
- Did Indigo MasterCard respond to your communications promptly?
- What were the fees charged by Indigo MasterCard?
- Did Indigo MasterCard give you the terms and conditions for the credit you were interested in before you gave them any personal information?
- Was Indigo MasterCard helpful in assisting you with your financial needs?
- Did you have a really good experience with Indigo MasterCard you can share?
- Did you have a bad experience with Indigo MasterCard you want to share?
- Is there any other information you’d like people to know that might be considering using credit fromIndigo MasterCard?
It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the services of Indigo MasterCard. But everyone does deserve to have an opportunity to express their opinion, even Indigo MasterCard itself, be it good, bad, or indifferent.
Indigo as a credit builder is a joke. I pay consistently o 3 day of month due date 15th. I pay on like e they don’t take payment that day. The take it at random from my account. I ALWAYS have a late charge. Called them and got some bullshit answers fro.m someone who barely spoke English so no understanding. My credit is already jacked up so to he’ll withthem,
Let me tell you what these ASSHOLES did to me. I called to make my monthly payment and the auto pay service said that my minimum payment due was $20. So I summit the $20 payment through my debit card and they took out $76.81. When I called customer service, they said I had 2 interest charges for $13 each which, not only doesn’t add up to $76.81, I didn’t authorize that amount. The also to me that if I am 1 day late making my minimum payment the charge me a $30 late fee. There is no grace period. I told them “If you deduct another unauthorized withdrawal from my account, I’m gonna sue you fucking ass. I should know better since the card is called INDIGO. Indys always try to screw you over. They should of called it INDIGOFUCKYOURSELF.
I have had indigo card for over a year , their fees are crazy, regardless I pay on time I won’t see my available credit in 14 days because is their policy , that company scammed me plus trapped me at the same time the options are 0 when it com s to solve an issue with the account
I paid off and closed my account three years ago! All of a sudden I have a 300$ balance with $200 late fees and other charges! There is definitely something not right with this company!
Indigo master card is suddenly trying to claim they have an annual fee after they claim they asses any fee before you activate your card this is a bait and switch tactic in mid field to confuse customers and put more funds into the hands of indigo master card and they did not even give me a supervisor to speak with they want two hundred and eighty nine dollars after the one hundred dollars they already too out shame on them I am getting my attorney to look into this fraud!!!
Please read reviews before getting this card. I’ve had this card twice and on my second occasion thought I would be able to be more responsible and keep up with it. This credit card is extremely easy to get but relies solely on consumers not paying their bill on time. Every single time you login you are asked to enroll in overdraft protection for $40 per charge. Late payments, overdraft charges, and selling your debt to a third-party is the only way indigo is set up to make Money, due to their low credit amounts.
If not a scam it is certainly a trap!
I got my card and paid the 125 yearly fee plus A large portion of my balance. 15 days later… No credit, though it does show that I made a payment 15 days ago. They’ve already broken their agreement saying it could take up to 14 days to show your credit.
Spoke to customer service today and they told me that it was a holiday so I should expect my money tomorrow. I reminded them very clearly on the recording that today’s the 15th day so they’ve already broken their agreement.
I expect as soon as I have on-time payments for a few months with no overdraft then they will cancel my card. They can’t make any money on people who pay this card off on time because of the low credit balance.
Just know, it is extremely easy to get this card and if you get it then you can kiss your Credit goodbye. They make it very difficult to budget with constant payment glitches, website outages, and the ridiculous 14 days before your payment shows up as a credit, as if they were sending it through pony express. And for those who are curious… The 14 days is so that they have a chance to invest the money and make interest off of it. This is common practice for credit card companies… However, usually not up to two weeks.
People with bad credit will put up with a lot. Don’t put up with this card.
Got my card 3 months ago, paid my balance in full on time each month. They cancelled my card out of the blue, no explanation. Called customer service they stated it was due to suspicious activity on account. I ask what kind they said paying balance in full. WTF
Won’t return my application fee either.
STAY FAR AWAY FROM THESE SCAMMERS
Thank you for this review. I wish I would’ve read it before I got the card. I don’t know if I would call it an out right scam or just a trap for people with bad credit. Either way, I’m in the trap now and trying to get out of it. I hope others do not follow are miss-guided footsteps
I just got my Indigo card yesterday and read the reviews too late. Trusted Credit Karma and applied for what I believed was a legit credit card. Now I am afraid to activate and have decided not to after reading the negative reviews in which I only found one positive review which was probably by an employee of the company. I called to cancel and was not able to actually speak to a live person and already it says I owe $75. I am desperately looking for legal help to unbind me from this mess.
brand new card issued.. cant log in, cant make a pmt, already charged me bogus upfront charges which I cant pay as I cant log in or even call them on the phone… seems as if this card was issued to merely establish bad credit procedures by me, even though I can do NOTHING to address them..
If I can pay this off, Im cutting up and ditching this scam card, BEWARE
Kirk, I too have an indigo card and had similar problems, the phone number on their website sends you to a 100 dollar reward card scam, and then gives you the number for information 1800 555 1212, I Looked upthe parent company and was able to get to an actual person with my information…
Phone: 866-502-6439
FAX: 503-268-4711
Correspondence address:
Genesis FS Card Services
PO Box 4477
Beaverton, OR 97076-4477
Thank God that I read the paperwork before I activated the card .
I cancelled it right away cut it up tossed it in the trash ! This is a rip off
I can’t owe you $75.00 just to activate the card and $99.00 every year just to keep it plus my regular bill ,I am slow ,but not that slow !!!
You should dispute this with them in writing and send a copy by some traceable way to confirm they got your complaint. You can also file a complaint at https://help.consumerfinance.gov/app/creditcard/ask