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Diversified Consultants, Inc. – CFPB Complaint

By on July 3, 2017

Date Received: 2017-05-03T00:00:00

Product: Other debt

Issue: Communication tactics

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I called the company last week after repeated phone calls at all hours of the day – many before XXXX XXXX . They told me what the debt was and I said that I had no instance of this being something I owed – it was for service I never had. They told me to submit a letter arguing the debt. Which was a week ago today on XXXX when this phone call happened. Today I got a concerned phone call from my mother saying they had called at the specific number looking for me. A few weeks ago I received a call from my uncle saying that the company was looking for me as well. I do n’t have the phone records tonight from my mother, but I can get her those as well as those of my uncle who also received harassing calls. And I will gladly publish mine – including my calls to them. And the names of all that I spoke with.

Company: Diversified Consultants, Inc.

State/Zip: IL 606XX

Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2473507

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

READ  Diversified Consultants, Inc. - CFPB Complaint

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