CFPB Complaint

Radius Global Solutions LLC – CFPB Complaint 2017-05-19

Consumer Complaint Submission

Date Received: 2017-05-19

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: This debt was paid on X/XX/2016 . We have provided bank records with explicit description of payment to Central Credit Services- CHECKCARD XXXX CENTRAL CREDIT SERVICES XXXX MO, {$420.00}. Central Credit Services- specifically, XXXX XXXX , Chief Compliance Officer- received our documentation and responded by telling me they could not locate the payment that my bank records show as paid to them. I called in response and XXXX XXXX – c ollections supervisor- told me I must call with a banker online to give them an authorization number. We called multiple times with banker online and the calls were not answered nor were the voice mails returned. I had my banker deploy a ‘tracer ‘ on payment and email results to email address requested by XXXX XXXX . I have heard nothing in response.

Company: Radius Global Solutions LLC

State/Zip: WA 983XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2488780

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

READ  Systematic National Collection, Inc. - CFPB Complaint



About the author

Research Department

Here is where you will find important stories located from around the web which can impact you and your financial life.

Scroll to Top