Date Received: 2017-07-18T00:00:00
Product: I do not know
Issue: Attempts to collect debt not owed
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: I received a letter from XXXX XXXX XXXX . that represent the client XXXX XXXX XXXX XXXX , charging me for a debt of XXXX that is not mine. The date of the letter is XXXX XXXX , 2017 , but I just received yesterday and it says the original creditor is BANK OF AMERICA / FIA CARD SERVICES N. A. I never had an account with Bank of America or FIA Cards so I don`t know why I am being charged. I calle d FIA and they don`t explain anything for me, they transferred my call to several people and no one can explain what this charge is about. I also called XXXX XXXX XXXX . that represent the XXXX XXXX XXXX XXXX and they also did not know to explain to me what is happening, they just told me that the name in the letter is someone else and they ask me to ignore it, but this charge is in my name and my address, I can`t ignore it!
Company: BANK OF AMERICA, NATIONAL ASSOCIATION
State/Zip: FL 328XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2578209
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