ERC – CFPB Complaint ID 2492549

Date Received: 2017-05-24T00:00:00

Product: Other debt

Issue: Written notification about debt

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I received a letter postmarked XXXX XXXX , 2017 from ERC ” indicating a balance with XXXX XXXX XXXX ” that I am unaware of. I responded by certified mail requesting information and verification of that debt. ERC has not provided such information. Instead they have begun to contact me through channels outside of those requested ( by phone ) and continue to avoid their responsibility. I ‘m initiating this request today because, after informing ERC of their obligation to respond with requested information by mail, ERC instead chose to challenge my claims and then abruptly ended their phone call.

Company: ERC

State/Zip: TN 372XX

Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2492549

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