CFPB Complaint

Mission Financial Services Corporation – CFPB Complaint

Consumer Complaint Submission

Date Received: 2017-06-13T00:00:00

Product: Auto debt

Issue: False statements or representation

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Mission Financial keeps upd ating my credit report with different new amounts from what the debt actually is and the last balance that was due to them in XXXX w as {$2100.00} now it has impacted my credit report that this company keeps updating these ridiculous amounts and they keep updating with XXXX accounts on my credit file and I tried disputing this XXXX times with the credit bureaus ( XXXX & XXXX ) a nd to no avail has anything changed so I am attaching what they are reporting twice on both credit bureaus and also this debt is ove r 7 years old a nd I can not understand why do they keep updating my credit profile and changing the amount due. I have attached and updated reports of this action.

Company: Mission Financial Services Corporation

State/Zip: NV 890XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2550780

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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