The radio stations in philadelphia were advertising the student loan help center; i have debt on a student loan and received a letter from dept of education; i call the telephone number provided from the radio station advertisement, i spoke to three people from the4 student loan help center in wesley chapel florida, i was told to send my w4 tax statement and 2 current paystubs, my social security number was also provided, the student loan help center sent a proxy letter to me to bet signed and returned, i signed and returned the letter. I was given a 6 month land rehabilitation agreement from november 2016 thru april 2017 the monthly amount was $245.00. The end of the agreement came and i had not heard from the student loan help center; in august 2017 i received a letter from the dept of education for further action on my student loan. i researched the address for the student loan help center in wesley chapel florida and the property is a vacant lot. The agreement caused further debt for me and the student loan rehabilitation was not valid. The advertisement from a major radio station in philadelphia pa is bad, losing my money is worse. This is not fair to honest people such as myself.
Consumer Action Taken:
I researched the address for wesley chapel, florida the dress is a vacant lot; i called the telephone number which is a 1-800 number and the line is not in service
Date This Problem Happened: August 1, 2017
State You Live in: Pennsylvania
Race/Ethnicity: Black or African American
Age Range: 51-65
Total Amount of Fee Paid: $1,470
Company Name: Student Loan Help Center
2660 cypress ridge blvd
wesley chapel, florida 33544
Company Telephone Number: 888-258-6488
Website of Company: studentloanhelpcenter.com
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