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Account Control Technology, Inc. – CFPB Complaint 2018-01-06

July 27, 2020January 21, 2018 by Research Department

Date Received: 2018-01-06

Product: I do not know

Issue: Threatened to contact someone or share information improperly

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: The caller identifies herself as XXXX XXXX whom I have researched and discovered works for ACT ( Accounts Control Technology , Inc. ). She calls my wife and I from different numbers with our respective cell phone area codes ( mine : XXXX hers : XXXX ). My wife and I have both told her to stop calling us yet she continues to call multiple times a day, the most recent being this morning ( XXXX XXXX, XXXX ) after I spoke with her several days prior. This individual is calling regarding my adult ( almost XXXX XXXX XXXX ) daughter. This individual, XXXX XXXX, has also called individual ( s ) at MY place of employment asking about my daughter whom they do n’t know, have never met, and vice versa! I think there has been a very serious violation of MY rights and privacy, especially with this individual calling my place of employment. I would appreciate you following up on this matter asap and put a stop to XXXX XXXX ‘s continued violation of my rights and privacy. She has contacted several of our family members as well using my wife ‘s name. My wife ‘s sister was also called on a number with her area code of XXXX but provided with the number XXXX as a call back number.
XXXX XXXX should be severely reprimanded for contacting my place of employment and her continued harassment of our family members that have told her to stop calling!
Thank you for your time.

Company: Account Control Technology, Inc.

State/Zip: FL 332XX

Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2773862

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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Research Department Automated Research
The Research Department provides clear, fact-based summaries of newly filed legal complaints, highlighting key case details, allegations, and legal claims. These reports focus strictly on the claims made in court filings and do not include responses from defendants. Committed to neutrality and readability, the Research Department ensures that legal disputes are documented in an accessible, structured format without speculation on case outcomes. 📌 Important Note: Lawsuits are allegations and may be dismissed, settled, or withdrawn.
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Categories CFPB Complaint Tags Account Control Technology, CFPB Complaint
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