CFPB Complaint

P.S.C., Inc – CFPB Complaint

Consumer Complaint Submission

Date Received: 2018-09-14T00:00:00

Product: Medical debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Was involved in auto accident XX/XX/2016, determined not at fault. third party insurance claim filed and insurance company missed payment to XXXX emergency physicians. Received notice of collection from creditor after settlement. Reached out to insurance company to pay debt which was completed. Company still has not removed debt from their records.

Company: P.S.C., Inc

State/Zip: WA 980XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3019498

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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