CCS Financial Services, Inc. – CFPB Complaint ID 3025240

Date Received: 2018-09-20T00:00:00

Product: Other debt

Issue: False statements or representation

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I contacted XXXX XXXX XXXX and made a payment arrangement with them. I made the first payment. They only reported the new balance and did not change the remarks on the account to ” paying as agreed. ” FDCPA requires creditors/collectors to report only accurate information. Despite me paying, they are hurting my FICO by only saying ‘placed for collection ‘ when it is actually being paid.

Company: CCS Financial Services, Inc.

State/Zip: LA 70879

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Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3025240

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