Critical Resolution Mediation LLC – CFPB Complaint ID 3051295

Date Received: 2018-10-19T00:00:00

Product: Credit card debt

Issue: Took or threatened to take negative or legal action

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: MR. XXXX calls and tells me he is with the legal department. Claims to have a check that I issued and left them with. I have never issued them a check. In XXXX I told him I have an account with XXXX XXXX, infact I have 2 other credit cards with them thru XXXX XXXX which is owned by XXXX XXXX as well. Therefore If I owed XXXX XXXX, why would they turn around and issue me 3 more. I have asked him to STOP calling me. He continues to call from this number XXXX. Today I called back and the lady that answered pulled up my number and said ” I apologize for the call, I see we have you on the do not call again list ‘ disregard the call. Then about about 4 hours later I get a call from MR . XXXX from XXXX, I got 3 calls from there and answered to find it was him again, threatening to take legal action, threatening to come to my job or home to serve me. At first I didn’t know it was him, I told him what are you talking about and he said This is MR. XXXX, you called the collection agency this morning did you not! I then realized it was him and once again I said STOP CALLING ME! And I hung up.

Company: Critical Resolution Mediation LLC

State/Zip: TX 751XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3051295

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