Date Received: 2018-09-29T00:00:00
Product: Federal student loan servicing
Issue: Struggling to repay your loan
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: I have consistently been pushed in the direction of forbearance with Navient. I’ve been out of school for almost two years now and while I couldn’t make a big payment they have told.me.thatbas long as I stay in forbearance everything is okay and eventually my loan will be forgiven.
Company: Navient Solutions, LLC.
State/Zip: KY 403XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 3032587
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