Date Received: 2018-11-22
Product: Credit card debt
Issue: Communication tactics
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: I get multiple repeat calls about the money that is owed DAILY. once I finally come around to scheduling a payment, all is well. Now when I try to get BACK in contact with them to change a payment date due to being in the middle of transitioning jobs, I get no call back or responses. I have called three times on three separate days and left two voice messages about my case and nothing. Now I’m going to be over drawn in my account resulting in a late rent and backing up other important bills including groceries for my family. I am very upset and scared. I tried to do the right thing and this is what I get.
Company: Radius Global Solutions LLC
State/Zip: CA 932XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 3080960
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