Date Received: 2019-01-07T00:00:00.000
Product: Federal student loan servicing
Issue: Struggling to repay your loan
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: My compaint is about the unnecessary classes XXXX sold me on. I wanted to only take XXXX cources, but the person who told me about the classes told me to take XXXX classes also to make more money. Unfortunately I signed. Shortly before I finished the guy who sold me on the classes got fired. After graduation I could not afford XXXX for both XXXX work and XXXX work so it was not possible to do both and they are both full time jobs so nobody would have time to do work in both fields. I want my XXXX related expenses terminated. It was very deceptive to want me to do both programs.
Company: GREAT LAKES
State/Zip: TX 770XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 3118696
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
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