Date Received: 2018-11-03T00:00:00.000
Product: Federal student loan servicing
Issue: Dealing with your lender or servicer
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: My credit report shows a ffel consolidated loan..done online XX/XX/XXXX..student database shows it. But I did not initiate this..my original loan done back in XX/XX/XXXX..and made 4.5 years of payments..does not show up..on student database ..nor does any of my payment history..this has been very frustrating … and wrecked my credit including IRS deferment of 2 years refunds..
I am trying to discover the actual lender..student database shows Chase..Chase said it purchased loan from you … I need the computer location address..and any other information from original application..
Company: JPMORGAN CHASE & CO.
State/Zip: NH
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 3064798
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