Date Received: 2018-12-23T00:00:00.000
Product: Auto debt
Issue: Attempts to collect debt not owed
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: I have tried to contact US Auto multiple times because they are claiming I have a car loan with them. I have never purchased an auto from this company, I have never registered a vehicle in which they were the lien holders, I have never signed any papers or took possession of any vehicle from this company. I have tried to contact them multiple times, I have sent them multiple requests demanding verification that I am the debt holder, they have refused to provide. The only way I even found out about this debt is because it showed up on my credit report. I have compared credit reports, and found that this was not reporting as an open loan during the time US Auto claims it was opened, instead, 2 years later, they just added a closed account to my credit report, which is also very odd.
Company: U.S. AUTO SALES INC.
State/Zip: CA 958XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 3108119
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