Ad Astra Recovery Services Inc – CFPB Complaint 2019-01-01

Date Received: 2019-01-01

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I am unaware of this account on my XXXX and XXXX credit report. I do not know where this account comes from. I contacted the collection agency with no response. I want to see how to fix this problem as it is damaging my credit score.

Company: Ad Astra Recovery Services Inc

State/Zip: TX 76028

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3114011

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

author avatar
Research Department Automated Research
The Research Department provides clear, fact-based summaries of newly filed legal complaints, highlighting key case details, allegations, and legal claims. These reports focus strictly on the claims made in court filings and do not include responses from defendants. Committed to neutrality and readability, the Research Department ensures that legal disputes are documented in an accessible, structured format without speculation on case outcomes. 📌 Important Note: Lawsuits are allegations and may be dismissed, settled, or withdrawn.