South Coast Financial Center assured me that they could assist me in getting my student loans consolidated and for almost 5 months I paid a fee of over $1037.50 for them to file my information with the Department of Education.
I recently that I unable to consolidate and I contacted South Coast Financial to discuss my options. Their representative confirmed that I would not be able to consolidate my student loans and that I would be refunded all the money I had paid for their services.
After repeated phone calls and assurances, I received my refund check for the full amount. However, today I discovered the check was returned to back for insufficient funds.
Consumer Action Taken:
I have contacted the South Coast Financial Center today 10/25/19 only to discover that the office is closed.
Date This Problem Happened: October 25,2019
State You Live in: AZ
Race/Ethnicity: Black or African American
Age Range: 51-65
Total Amount of Fee Paid: $1,037.50
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Company Name: South Coast Financial Center
3730 Bristol St
Santa Ana, CA 92704
Company Telephone Number: 855-877-4831
Website of Company: southcoastfinancialcenter.com
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