Actify Solutions – Consumer Complaint – June 26, 2022

Consumer Statement:

I paid this company over $11,000 for services that were never rendered.

Once the balance was paid I can not even get a call back after leaving multiple messages and emailing everyone I had access to at the company.

It appears to be a fraudulent service. I would like money back as well as verification of services rendered.

Actify blatantly lied and gave false information promising services, that I now know are not even possible, and am requesting restitution from Actify.

On my contract (which I can provide a copy of) numbers 2 through 9 did not occur. I was forwarded to a 3rd party service that did not communicate or do what I was told would happen during this stage by Actify.

I paid my “bill” to Actify off in 2020 after the initial start in 2017 paying monthly payments. I was told to “be patient this process took time”. I was told multiple letters would go out on my behalf to credit bureaus to repair my credit score once my debt was charged off and this did not happen.

I have no proof of any work/documents prepared, on my behalf, by Actify Solutions. No debts were resolved or addressed in the manner in which I was counseled by this company.

Again, I am seeking reimbursement for the money paid to be placed toward my debts by the company. There was no “final stage” of debt reconciliation with this company. Once paid in full I received no response or assistance from Actify Solutions.

Consumer Action Taken:

I have contacted the company with no resolution.

I filed a complaint with BBB.

I filed a complaint with CFPB.

Date This Problem Happened: May 13, 2021

State You Live in: TN

Race/Ethnicity: White

Age Range: 36-50

Total Amount of Fee Paid: $11,000

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Company Name: Actify Solutions

Company Address:

7855 Fay Ave #340
La Jolla, CA 92037

Company Telephone Number:

Website of Company: ActifySolutions.com

If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

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This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.

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