I paid this company over $11,000 for services that were never rendered.
Once the balance was paid I can not even get a call back after leaving multiple messages and emailing everyone I had access to at the company.
It appears to be a fraudulent service. I would like money back as well as verification of services rendered.
Actify blatantly lied and gave false information promising services, that I now know are not even possible, and am requesting restitution from Actify.
On my contract (which I can provide a copy of) numbers 2 through 9 did not occur. I was forwarded to a 3rd party service that did not communicate or do what I was told would happen during this stage by Actify.
I paid my “bill” to Actify off in 2020 after the initial start in 2017 paying monthly payments. I was told to “be patient this process took time”. I was told multiple letters would go out on my behalf to credit bureaus to repair my credit score once my debt was charged off and this did not happen.
I have no proof of any work/documents prepared, on my behalf, by Actify Solutions. No debts were resolved or addressed in the manner in which I was counseled by this company.
Again, I am seeking reimbursement for the money paid to be placed toward my debts by the company. There was no “final stage” of debt reconciliation with this company. Once paid in full I received no response or assistance from Actify Solutions.
Consumer Action Taken:
I have contacted the company with no resolution.
I filed a complaint with BBB.
I filed a complaint with CFPB.
Date This Problem Happened: May 13, 2021
State You Live in: TN
Age Range: 36-50
Total Amount of Fee Paid: $11,000
Company Name: Actify Solutions
7855 Fay Ave #340
La Jolla, CA 92037
Company Telephone Number:
Website of Company: ActifySolutions.com
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